Root Cause Analysis and FMEA Training in Healthcare Institutions
Training Content
- What is CNA (Root Cause Analysis)?
- CNA Theories
- When and How is CNA Done?
- Practical Applications of CNA (Case Study)
- What is FMEA (Failure Mode and Effects Analysis) and How is it Done?
- FMEA in Improvement Processes
- FMEA in Eliminating Error Risks in Patient Safety
- Practical Applications of FMEA.
Risk Analysis Training in Health Institutions
Training Content
- Risk Recipe in the Health Sector
- Risk Sources
- Leveling of Risks
- Risk Assessment within the Scope of National and International Standards
- Enterprise Risk Management
- Concept of Residual Risk
Training on the Concept of Quality in Health Institutions, the Contribution of National and International Standards to the Processes and Common Components
Training Content
- Contribution of National and International Standards to Processes and Common Components
- ISO 9001:2015, JCI, National Standards
- Basic Components of Standards
- Sample Applications for Standards
Hospital Internal Auditor Training
Training Content
- Internal Audit Process within the Scope of National and International Standards
- Legislation, Internal Audit Methodology, Management of the Internal Audit Process
- Techniques for Reporting Internal Audit Activities and Sharing with Senior Management
Process Concept, Process Management and Process Improvement Training in Hospitals
Training Content
- Process Concept in Health Services Delivery
- Management with Processes
- Defining and Comprehension of the Elements that Make Up the Process
- Quality Concept and Elements in Process Management
- Collecting Information About the Process
- Performing Process Analysis and Restructuring the Process
- Classification of Intra-Organizational Factors Effective in Process and Quality Management
Indicator Management Training in Healthcare Delivery and Clinical Applications
Training Content
- Indicator and Sub-Indicator Concepts
- Indicator Identification for Corporate Processes
- Indicator Management within the Scope of Healthcare Delivery and Clinical Applications
- Indicators for Clinical and Administrative Services
- Indicator Applications within the Scope of National and International Standards
- Utilizing Indicators in Process Improvement
Integrated Quality Management Systems Training in Hospitals
Training Content
- QMS Definition
- Integrated Management Systems
- Integration Process in QMS
- Creation of Organizational Structure and Integrated Applications in Integrated QMS Applications
Waste Management Training in Hospitals within the Scope of Standards and Legislation
Training Content
- Waste Legislation
- Identification of Waste
- Establishing the Waste Management Process
- Waste Minimization and Control
- Raising Awareness Among Employees
- Creation of Relevant Documents
Sterilization and Applications Training in Hospitals within the Scope of Relevant Standards
Training Content
- Requirements Under National and International Standards
- Regulatory Requirements
- Sterilization Applications
- Ensuring Patient-Based Traceability of Sterilization Processes
- Manual or Program Based Application Examples
- Sterilization Process of Disposable Materials
- Validation and Safety Rules in Sterilization Processes Implemented in the Institution
- Benefits of Central Sterilization Units to Institutions
on the Concept of Calibration and Measurement Uncertainty and its Implementation Process in the Hospital
Training Content
- Concepts of Calibration and Measurement Uncertainty
- Ensuring the Reliability of Measurements of Medical Devices
- The Concept of Accreditation in Calibration Processes
- Certification of Calibrated Devices
- Securing Measurement
Business Continuity Concept Information Training in Health Institutions
Training Content
- What is Business Continuity?
- What is Business Continuity Management
- What Does It Bring to the Health Institution?
- Introduction of Business Continuity Management Basic Parts
- Collection of Information to be Used in Business Continuity Planning
- Risk Management in Business Continuity
- Explaining ISO 22301 Requirements Regarding Business Continuity
Patient Safety Information Training within the Scope of National and International Standards
Training Content
- Patient Safety Culture
- Patient Safety Violations
- Correct Identification of the Patient
- Legal Regulations and Practices
- Errors Related to Healthcare Delivery
- Patient Safety Practices Within the Scope of Standards
Drug Safety and Management Training in Hospitals Within the Scope of Standards
Training Content
- Medication Management System
- Drug Management During the Medication Process
- Establishing an Effective Medication Management Process
- Indicators in the Medication Management Process
- Applying Improvement Principles
Field Research in Health Institutions, Stakeholder Satisfaction Analyzes
Training Content
- Stakeholder Satisfaction
- Right Approach, Right Question
- Methods of Accessing Appropriate Data to Support the Strategic Plan
- Managing Patient Complaints and Feedback
